Whalesbot (Shanghai) Technology Co., Ltd. is a limited liability company established in accordance with the laws of the People's Republic of China (hereinafter referred to as "Whalesbot" or "we", including its parent company, subsidiaries, affiliates, etc.). We value the maintenance and protection of users' personal information. We may collect and use your personal information when you use Whalesbot's website, software, applications, products or related services (collectively, "Services"). This Privacy Policy is intended to show you how we collect, store, use or share your personal information. We hope that you will read this Privacy Policy carefully so that you can make an appropriate choice if necessary.

By using or continuing to use Whalesbot's products or services, you agree that we collect, store, use and share your personal information in accordance with this Privacy Policy.

We make a solemn commitment to protect your privacy, including information we collect intentionally or automatically. Please note that we will never send spam email to you without prior consent, compromise your confidentiality or share your personal information with third parties.

Last revision date: 18 June 2020

Address: Room 508, 5 / F, Building A, Weijing Center, No. 2337, Gudai Road, Shanghai

If you have any questions, comments or suggestions, please contact us through the following contact:

E-mail: service@whalesbot.com

1. The types of information we collect

We may collect personal information provided by you to us, as well as location-based information and website access data, as described below:

(1) The transaction information you provided to us

In order to fully benefit from our services, you may be asked to provide personally identifiable information about you so that we can contact you directly. Personally identifiable information includes email addresses, names, postal addresses, phone Numbers, or persistent identifiers (such as customer Numbers held in cookies) associated with personally identifiable information.

To protect your privacy, we will deploy steps to verify your identity, such as asking for a password and user name, before granting access to your data.

(2) Location-based information

We may collect information about your general location based on the information you wish to provide us and the IP address of your computer. We can also detect when your terminal device is activated. We may collect data to validate the information you provide manually and associate it with location-based information for our internal use and to improve the user experience.

(3) Access to data

Website access data is completely anonymous information about the way our website operates.

The information we may collect includes:

The date and time you visited our platform;

Your Internet service provider, mobile operator or data service provider;

Your Internet Protocol (IP) address;

The pages you visit;

The links you click on;

How and when you interact with a service;

The content, images and advertisements you choose.

Some Web browsers have a "do not track" feature that allows you to tell your website that you don't want your online activity tracked. Our website is not currently set up to respond to these signals.

2. How do we use Cookies and similar technologies

(1) Cookies

To ensure that the software works, we store small data files called Cookies on your computer or mobile device. Cookies typically contain an identifier, a site name, and some Numbers and characters. With Cookies, websites can store your preferences and other data. We do not use Cookies for any purpose other than those stated in this Policy.

(2) Website beacons and pixel tags

In addition to Cookies, we also use website beacons and pixel tags and other similar technologies on websites and apps. For example, the E-mail we send you may contain URL that link to the content of our website.

(3) Bluetooth

Bluetooth technology is a global specification for open wireless data and voice communication. It is a special near field wireless technology connection based on low-cost near field wireless connection to establish communication environment for fixed and mobile devices. When you use Whalesbot's product or service, you need to turn on the device's Bluetooth permissions to connect to the product.

(4) Speech technology

We use Baidu Cloud and iFLYTEK’s voice technology to collect simple voices to assist in connection control with the robot. The transmission uses encryption and is absolutely secure to protect you from infringements.

3. How we share your personal information

We will not share your personal information with any company, organization or individual other than Whalesbot. Unless prohibited by applicable law, we will describe in detail how to use your information below:

To provide you with the products and services you require.

Communicate with you about your account or transactions with us, and send you information about the functionality of our website and applications or change our policies.

To detect, investigate and prevent possible violations of our policies or laws.

In the event of a merger, acquisition or any other business transaction, customer information will most likely be transferred as part of the assets. However, it is our responsibility to seek reasonable protection of the information in these types of transactions that you will be notified of any changes in ownership or control of our site by email or on our website.

After the unfortunate occurrence of a personal information security incident, we will, in accordance with the requirements of laws and regulations, promptly inform you: the basic situation of the security incident and the possible impact, we have taken or will take measures to deal with, you can prevent and reduce the risk of your own recommendations, remedies for you, etc. We will timely inform you of the relevant information by email, letter, phone call, push notification, etc. If it is difficult to inform the subject of personal information one by one, we will take a reasonable and effective way to publish the announcement.

At the same time, we will also, in accordance with the requirements of regulatory authorities, take the initiative to report the handling of personal information security incidents.

4. Protect your personal information

We have used security precautions to protect the personal information you provide from unauthorized access, public disclosure, use, modification, damage or loss of the data. We will take all reasonably practicable steps to protect your personal information. For example, data (such as credit card information) exchanged between your browser and the Service is protected by SSL encryption; We also provide a safe browsing method for the software APP. We will use encryption to ensure the confidentiality of our data; We will use trusted protection against malicious attacks on our data; We will deploy access control mechanisms to ensure that only authorized personnel have access to personal information; And we will hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.

We will take all reasonably practicable steps to ensure that irrelevant personal information is not collected. We will retain your personal information only for as long as necessary for the purposes stated in our cost policy, unless the retention period is extended or permitted by law.

The Internet is not a completely secure environment, and email, IM and communication with other APP users is not encrypted. We strongly recommend that you do not send personal information in this way. Please use a complex password to help us keep your account safe.

5. The right to opt out

When you decide to contact us, we may from time to time choose to include you on our mailing list in order to provide information about our products, updates and one-on-one discussions with our support team.

However, you still have the full right and freedom to stop interacting with us and to stop receiving our news. To do this, select the Opt-out option or the Unsubscribe button on any communication channel we use to reach you.

6. Children's Privacy Policy

Whalesbot insists on protecting the privacy of children who use our site and platform.

Our products, websites and services are geared towards students. Children are not allowed to create their own user accounts without the consent of their parents or guardians.

In cases where the personal information of a child is collected with the consent of a parent, we will only use or publicly disclose such information if it is legally permitted, with the explicit consent of a parent or guardian, or if it is necessary to protect the child.

Although local laws and customs define children differently, we treat anyone under the age of 14 as a child.

If we find ourselves collecting personal information about children without prior verifiable parental consent, we delete the data as soon as possible.

7. How is your personal information transferred globally

In principle, the personal information we collect and generate in the People's Republic of China will be stored in the People's Republic of China.

Because we provide products or services through our worldwide resources and servers, this means that, with your authorized consent, your personal information may be transferred to or accessed from foreign jurisdictions in the country/territory in which you use the products or services.

Such jurisdictions may have different data protection laws or even no laws. In such cases, we will ensure that your personal information is adequately and equally protected within the People's Republic of China. For example, we may ask for your consent to transfer personal information across borders, or implement security measures such as data de-identification prior to cross-border data transfer.

8. How to update this Privacy Policy

This Privacy Policy is effective from June 18, 2020. We reserve the right to modify this Privacy Policy at any time. If changed, we will publish the latest privacy policy on our website. Any changes to this Privacy Policy will take effect from the date of publication. Therefore, it is prudent to self-review this, as your continued use of our products and services after the changes means that you agree to be legally bound by these terms in updating and/or updating.

9. Contact us

If you have any questions, comments or suggestions regarding this Privacy Policy, please contact us via email at service@whalesbot.com